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Data Deletion Instructions.

Last Updated: October 19, 2026

Beholden Inbox Assistant — Instagram Data Deletion

Beholden Inbox Assistant is the app Beholden Visuals uses to receive, organize, and respond to messages sent to our Instagram business accounts. If you have messaged one of those accounts, you can ask us to delete the Instagram data the app holds about you. For details on what the app collects and why, see the Beholden Inbox Assistant — Instagram section of our Privacy Policy.

1. How to Request Deletion

Send an email to info@beholdenvisuals.com with:

  • Subject: Instagram data deletion request — Beholden Inbox Assistant
  • Your Instagram username
  • The Beholden business account you contacted (for example, @beholden.visuals)

Never send us your Instagram password or an access token. We will never ask for them, and we do not need them to process your request.

2. Verifying Your Request

We may need to verify that the request comes from the owner of the Instagram account before we process it. For example, we may ask you to send a short message to our business account from the Instagram account named in your request. We will not process a request we cannot reasonably verify.

3. What We Can Delete

After verifying your request, we can delete the records Beholden Inbox Assistant has stored about your conversations with us, including:

  • Your Instagram-scoped sender ID.
  • Message IDs, message text, and message timestamps.
  • Reply-processing records connected to your messages.

The current app does not have an automated deletion workflow, so our team handles each request. We will email you to confirm when deletion is complete.

4. Retention Exceptions

If we need to keep any information after a deletion request, for example because the law requires it, we will tell you what we kept and why in our response.

5. What This Does Not Delete

  • Messages and data held by Instagram: Deleting our records does not delete messages, conversations, or account data stored by Instagram. Instagram and Meta store that data under their own terms and privacy policy, and you can manage it using Instagram's own settings and tools.
  • Disconnecting a business account: Beholden Visuals authorizes Beholden Inbox Assistant to access its own Instagram business accounts. People who simply message those accounts do not install or authorize the app. Disconnecting one of our business accounts does not automatically delete information already stored by Beholden Inbox Assistant. To request deletion of your information held by our app, follow the email instructions above.
  • Other Beholden Visuals records: This page covers Instagram data held by Beholden Inbox Assistant. To ask about other information we hold, such as booking or SMS records, see Your Rights and Choices in our Privacy Policy.

6. Contact Us

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